A packaging machine processes a package on a conveyor belt; Copyright: Amazon

State-of-the-art packaging technology minimizes packaging waste and resource consumption

13.06.2025

Packaging protects the contents, but also produces waste. Amazon has now announced that it will roll out automated packaging technologies in its logistics centers to reduce the amount of material used.

Digital symbols and data hover in front of the shelves of a modern pharmacy; Copyright: Adobe Express

Artificial intelligence in pharmacies

04.06.2025

Between tinctures and tablets, something else will soon be found in pharmacies: artificial intelligence. This is because AI offers numerous opportunities to make processes in pharmacies more efficient and improve patient care at the same time.

A humanoid service robot with a headset sits in a call centre; Copyright: Adobe Express, AI-generated

Service robots in retail: how they are accepted and used

26.05.2025

What criteria should a retailer use to select a service robot? Functionality comes first, of course. But how do the design and communication of a robot influence customer acceptance?

Self-service checkout with screen in a modern supermarket; Copyright: Snabble

Smart checkouts, strong strategies: what modern POS systems need to deliver today

21.05.2025

Patrick Kruschinski from Snabble on modular platforms, technological drivers, and the role of POS in connected retail.

A woman wearing VR glasses looks at a virtual 3D model of a piece of gold jewelry; Copyright: Bvlgari

Using virtual reality to create an immersive product experience

14.05.2025

When customers experience products intensively before buying, this increases satisfaction and brand loyalty. A key technology that makes this possible is virtual reality: 5 best practice examples.

Map of Asia and Australia with illuminated lines symbolizing global digital networking; Copyright: Adobe Express

Online payment in Asia-Pacific

09.05.2025

The Asia-Pacific region is considered a dynamic development center for alternative payment methods and online payment innovations. How do people pay there? We take a look at the most important e-payment trends in selected countries.

Some digital mannequins present colorful, digitally generated dresses in a futuristic exhibition; Copyright: Adobe Express, AI-generated

AI is revolutionizing product development: to a finished product in record time

08.05.2025

The fashion industry is experiencing a paradigm shift due to the increased use of artificial intelligence. Current developments show how AI is changing the entire product lifecycle – from trend identification to design and production.

A woman stands in front of an interactive smart mirror in a fashion store that displays digital product information; Copyright: freepik

How Generative AI is transforming the shopping experience

07.05.2025

More than 70% of shoppers want AI-supported services in retail – this is just one of the many exciting findings of the Capgemini Consumer Trends Report 2025. How are international retailers using GenAI for personalized shopping experiences?

A hand puts an empty plastic bottle into a return machine; Copyright: Adobe Express

Digital deposit receipts for a customer-friendly recycling system in retail

06.05.2025

In Austria, the deposit system for disposable plastic and metal drinks packaging has been in place since January 2025. The first retailers are now focusing on digitizing the deposit process.

One person monitors technical processes on several monitors with complex circuit diagrams; Copyright: Adobe Express

A job for a robot – How machines help to save energy

29.04.2025

They check temperatures, report faults and detect leaks before humans notice them: Robots could soon take on a central role in energy management in logistics and retail.